At Echo Change, we strive to provide our participants with an exceptional experience during our conferences and events. We understand that there may be instances where a refund is required. This Refund Policy outlines the terms and conditions governing refunds for registrations made through our online platform.
Refund Eligibility: Refunds for conference registrations are issued in the form of credit vouchers only. These vouchers can be used for future Echo Change conferences or events and are subject to the following conditions:
How to Request a Refund or Credit Voucher:
Processing Timeline:
Non-Refundable Fees: Please note that administrative fees, processing charges, or additional costs associated with your registration are non-refundable.
Refund Process: To request a refund, please send an email to info@echochange.org with the subject line: “Refund Request – [Future Action Summit].” Please include the following information in your email:
Echo Change Credit Voucher Terms and Conditions:
Special Circumstances:
Travel Reimbursement Policy for Fully Funded Delegates: Upon completion of the event, fully funded delegates who attended the event will be provided with a reimbursement form. Delegates must fill out the form with basic details and their bank account information. Reimbursements will be processed within 4-8 weeks of receiving the completed form.
Invitation Only Category: The registration fee paid for obtaining the invitation letter is non-refundable and non-transferable. Obtaining a visa is the sole responsibility of the delegate. Echo Change will provide an invitation letter solely for visa assistance.
Changes to This Policy: Echo Change reserves the right to update or modify this Refund Policy at any time. Any significant changes will be communicated through our website or other appropriate channels. By registering for an event, you agree to the terms of the Refund Policy in effect at the time of your registration.
Contact Us: If you have any questions or concerns regarding this Refund Policy, please contact us at info@echochange.org.
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